Privacy Policy

Who we are

CIRT Shop is owned and operated by Bangladesh Government’s e-Government Computer
Incident Response Team (BGD e-GOV CIRT), the National Computer Emergency Response
Team (N-CERT) of Bangladesh.
CIRT Shop (‘We’, ‘Our’ or ‘Us’) is committed to protecting your privacy. Our policy is to
respect your privacy and comply with applicable laws and regulations regarding any personal
information we may collect about you. This Privacy Policy explains how your personal
information is collected, used, and (under certain conditions) disclosed by CIRT Shop. It also
explains the steps taken to secure and protect your personal information. This Privacy
Policy applies to our website, (‘website’, ‘the Site’ or ‘our Site’) and
its associated subdomains. This policy is effective as of 28 September 2021 and was last
updated on 28 September 2021.

Information We Collect

We collect information from you when you place an order,
subscribe to our newsletter, respond to a survey or fill out a form. We may collect the following
pieces of information if you seek to place an order for a product or service with us on the Site:
1. Full Name
2. Email address(es)

We collect and store these data for processing your purchase orders on the Site and any
possible later claims, and to provide you with the services and information offered through
our website and which you request.

How Do We Use the Information We Collect

Any of the information we collect from you may be used in the following ways:
1. To personalize your experience.
2. To improve our service. We continually try to improve our service based on customer
information and feedback.
3. To improve customer service.
4. To process transactions.
5. To send emails.

Log Data

When you visit our website, our servers may automatically log the standard data provided
by your web browser. It may include your device’s Internet Protocol (IP) address, your
browser type and version, the pages you visit, the time and date of your visit, the time spent
on each page, other details about your visit, and technical details that occur in conjunction
with any errors, you may encounter.
Please be aware that while this information may not be personally identifying by itself, it
may be possible to combine it with other data to personally identify individual persons.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our
1. Use a mobile device or web browser to access our content
2. Contact us via email, social media, or on any similar technologies
3. When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal
information will not be further processed in a manner that is incompatible with these
1. To contact and communicate with you
2. To enable you to access and use our website, associated applications, and associated
social media platforms
Please be aware that we may combine information we collect about you with general
information or research data we receive from other trusted sources.


We use “cookies” to collect information about you and your activity across our site. A cookie
is a small amount of data in tiny text files generated by websites and saved by your web
browser. It is accessed each time you visit our site and helps us serve you content based on
preferences you have specified, such as language or login information

Embedded content from other websites

We may include, display or make available third-party content (data, information,
applications, and other services) and provide links to other websites or services. Please note
we do not take responsibility for any third-party services, including their accuracy,
timeliness, validity, copyright compliance, legality, quality, or any aspect thereof. We do not
assume and shall not have any liability to you or any other entity for any third-party content.
Content, links, and service from other websites are provided solely for your convenience and
you access and use them entirely at your own risk and discretion.

Who we share your data with

We may disclose personal information to:
1. A parent or affiliate of our website.
2. Our employees and consultants.
3. IT service providers, data storage, hosting and server providers, advertisers, or
analytics platforms.
4. Courts, regulatory authorities, and law enforcement agencies, as required by law, in
connection with any actual or prospective legal proceedings, or in order to establish,
exercise, or defend our legal rights.
We may engage trusted third-party service providers to perform functions for us, such as
hosting and maintaining our servers, database storage, e-mail management, payment card
processing for fulfilling orders for products and services purchased through our Site.
We may share portions of our log file data, including IP addresses for web analytics and
application development. Your IP address may be used to estimate general technographic
such as connection speed, type of device used, whether visited from a shared network, etc.
These analytics are generally used in IT audits and research.

How long we retain your data

We retain your data so long as we need to provide service to you and fulfill the purposes
described in this policy. This is also the case for anyone that we share your information and who carries out services on our behalf. When your information is no longer needed for
complying with legal and regulatory obligations, we either remove it from our system or
anonymize it.

However, we may retain your information for compliance with legal, accounting, reporting, or IT audit obligation, for archiving, or for research or statistical purposes. The time period
may depend on what we are using your information for, in accordance with this privacy

Security of Your Information / How We Protect Your Data

While we collect, process, and retain your information, we are bound to protect it within
technically acceptable means to prevent loss and theft, as well as unauthorized access,
disclosure, copying, use, or modification.
We implement a variety of security measures to maintain the safety of your information
when you visit, place an order or submit a form on our Site. We employ the use of a secured server with firewalls. All information is transmitted via TLS/SSL technology and then encrypted into our Payment gateway providers’
the database only to be accessible by those with authorized special access rights to such systems
and are required to keep the data confidential.
However, we advise that no method of electronic transmission or storage is 100% secure,
hence we cannot ensure or warrant the absolute security of information. We will comply
with laws applicable to us regarding any breach of our technical, physical, or managerial
You are responsible for selecting any password and its overall security strength and also
against unauthorized access to your computer/device, thus ensuring the security of your
own information within the bounds of our services.

What rights you have over your data

You always retain the right to withhold personal information from us, with the
understanding that your experience of our website may be affected. We will not
discriminate against you for exercising any of your rights over your personal information.
If you do provide us with personal information you understand that we will collect, hold, use
and disclose it in accordance with this privacy policy. At any time you maintain the right to
request access to the personal data which we may hold or process about you. You have the
right to oblige us to correct any inaccuracies in your data free of charge. At any stage, you
also have the right to ask us to stop using your personal data.
If we receive personal information about you from a third party, we will protect it as set out
in this privacy policy. If you are a third party providing personal information about
somebody else, you represent and warrant that you have such person’s consent to provide
the personal information to us.
If you have previously agreed to us using your personal information for direct marketing
purposes, you may change your mind at any time. We will provide you with the ability to
unsubscribe from our email database or opt-out of communications. Please be aware we
may need to request specific information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete,
irrelevant, or misleading, please contact us using the details provided in this privacy policy.
We will take reasonable steps to correct any information found to be inaccurate, incomplete,
misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a
complaint, please contact us using the details below and provide us with full details of the
alleged breach. We will promptly investigate your complaint and respond to you, in writing,
setting out the outcome of our investigation and the steps we will take to deal with your
complaint. You also have the right to contact a regulatory body or data protection authority
in relation to your complaint.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we
have no control over the content and policies of those sites, and cannot accept responsibility
or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business
processes, current acceptable practices, or legislative or regulatory changes. If we decide
to change this privacy policy, we will post the changes here at the same link by which you
are accessing this privacy policy and also update the modification date.
If required by law, we will get your permission or give you the opportunity to opt in to or opt
out of, as applicable, any new uses of your personal information.

Where we send your data

Your information is kept securely on our server.

Contact Us

By using our service, registering an account, or making a purchase, you consent to this
Privacy Policy. For any questions or concerns regarding your privacy, you may contact us
using the following details: